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Terms of Service

Last updated: 9 June 2026

These Terms of Service ("Terms") govern your access to and use of Tradeline (the "Service"), provided by Ridiculous Corporation Limited, a company registered in England & Wales under company number 16493949 (VAT registration number GB 505185017), with its registered address at 1 Bentham House, Renfields, Haywards Heath, West Sussex, RH16 4WG ("Tradeline", "we", "us", "our"). The Service is available at tradeline.me.

By creating an account or using the Service, you agree to these Terms. If you are agreeing on behalf of a business, you confirm you have authority to bind that business, and "you" means that business.

1. What Tradeline is — and is not

Tradeline is a software tool that helps building firms and tradespeople record the work agreed with their clients, capture changes (variations), keep clients informed through a client portal, and track payment status against agreed stages.

Please read this carefully:

  • Tradeline is a record-keeping and workflow tool. It is not a payment processor and does not hold, pool, or transfer money between you and your clients. Where the Service shows a payment as "due" or "paid", that is a status you or your client record. Money continues to flow directly between you and your client by your own arrangements (e.g. bank transfer).
  • Tradeline does not provide legal, financial, accounting, tax, or professional advice. Records you create in the Service (including sign-offs and agreed scope) are tools to help you and your client stay aligned. They do not constitute legal advice, and we do not warrant that any record will be enforceable as a contract in any dispute. You are responsible for your own contractual and regulatory arrangements with your clients.
  • Tradeline does not supply building, construction, or trade services and is not a party to any agreement between you and your client.

2. Eligibility and accounts

You must be at least 18 and using the Service for business purposes in the United Kingdom. You are responsible for keeping access to your account secure. The Service uses email "magic-link" sign-in; anyone with access to your email may be able to access your account, so keep your email secure.

You are responsible for all activity under your account and for the accounts of any team members you invite.

3. Your responsibilities and acceptable use

You agree to:

  • provide accurate account and business information and keep it up to date;
  • use the Service lawfully and only for its intended purpose;
  • be solely responsible for the accuracy, legality, and appropriateness of all data you enter, including data about your own clients;
  • not attempt to gain unauthorised access to the Service, other accounts, or other organisations' data;
  • not misuse, disrupt, reverse-engineer, scrape, or overload the Service, or use it to store or transmit unlawful, infringing, or harmful content.

We may suspend access where we reasonably believe these Terms have been breached or where necessary to protect the Service or other users.

4. Your clients' data and the client portal

The Service lets you record information about your clients and share a co-branded portal with them by link. You decide what client information to enter and how you use the portal. In relation to that client personal data, you are the data controller and we act as your data processor. The terms on which we process that data on your behalf are set out in our Privacy Policy and, where required, a data processing agreement. You are responsible for having a lawful basis to enter your clients' data and for informing your clients about how their data is used.

5. Subscription, fees, and trials

  • The Service is offered on subscription tiers, as described on tradeline.me at the time you subscribe. Pricing and tier inclusions may change; changes will not affect your current paid period.
  • During early access, billing may be arranged manually (e.g. via a payment link) rather than through automated self-serve billing. Where we offer a free or founding-customer trial, the trial terms (including length and what happens at the end) will be made clear to you.
  • Fees are stated exclusive or inclusive of VAT as indicated at checkout. VAT will be applied where applicable.
  • Subscriptions continue until cancelled. You can stop using the Service at any time; we do not provide refunds for partial periods except where required by law.

6. Intellectual property

We and our licensors own all intellectual property rights in the Service, including its software, design, and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms for the duration of your subscription. You may not copy, modify, or create derivative works of the Service.

7. Your data

As between you and us, you own the business and client data you put into the Service ("Your Data"). You grant us the rights needed to host, process, and display Your Data solely to operate and improve the Service and to provide it to you. We do not sell Your Data. On termination you may request an export of Your Data within a reasonable period (see clause 10); after that period we may delete it in the ordinary course, subject to legal retention requirements and our Privacy Policy.

8. Availability and changes to the Service

We work to keep the Service available but do not guarantee uninterrupted or error-free operation. We may modify, add, or remove features over time. We may carry out maintenance, ideally with notice for anything significant.

9. Disclaimers

To the extent permitted by law, the Service is provided "as is" and "as available". We do not warrant that it will meet your specific requirements, that records created in it will be legally sufficient for any purpose, or that it will be free of errors or interruptions. Nothing in this clause limits the statutory rights that cannot be excluded.

10. Suspension, termination, and data export

You may cancel your subscription at any time through your account or by contacting us. We may suspend or terminate your access if you materially breach these Terms (and do not remedy a breach capable of remedy within a reasonable period), or where required by law. We will give reasonable notice where practicable, and a reasonable opportunity to export Your Data before deletion, except where we are prevented from doing so.

11. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be limited or excluded.

Subject to the above, and because the Service is provided to you for business purposes:

  • we are not liable for loss of profit, loss of business, loss of goodwill, loss of anticipated savings, business interruption, or any indirect or consequential loss; and
  • in particular we are not liable for any dispute between you and your client, for any payment not made or made late, or for any loss arising from a record, sign-off, or status created in the Service; and
  • our total aggregate liability arising out of or in connection with the Service in any 12-month period is limited to the total fees you paid to us for the Service in that period.

12. Indemnity

You agree to indemnify us against claims, losses, and costs arising from your use of the Service in breach of these Terms, from Your Data, or from your dealings with your clients, except to the extent caused by our breach or negligence.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes we will give reasonable notice (for example by email or in-app). Continued use after changes take effect means you accept the updated Terms.

14. Governing law and jurisdiction

These Terms and any dispute arising out of them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

15. Contact

Questions about these Terms: support@tradeline.me.